Creating Your Account

Creating your LivingWill account takes a few minutes. This article walks through exactly what to expect so nothing surprises you.

Before you start

You only need three things: an email address you control, a quiet ten minutes, and a way to write down a short recovery phrase on paper (a pen works fine). You do not need legal documents, account numbers, or anything from a lawyer to begin. You can add all of that later.

Step one: enter your email and create a passphrase

Go to the sign-up page and enter your email. You will then create a passphrase. This is the most important choice you make on the entire site, so it gets its own article (passphrase and recovery phrase). For now, the key point is this: your passphrase is what unlocks your encrypted content, and we never see it or store it in a form we can read. Choose something long, memorable to you, and not reused from another site.

Step two: confirm your email

We send a confirmation link to the address you entered. Click it to verify the account is really yours. If it does not arrive within a few minutes, check spam, then request a new link. Verifying your email helps protect the account and is required before you can store anything sensitive.

Step three: save your recovery phrase

After your passphrase is set, the app generates a 24 word recovery phrase. Write it down on paper and store it somewhere safe and private. This phrase is the only way to recover access if you ever forget your passphrase. We cannot reset it for you, by design, because that same restriction is what keeps your content private even from us. The next article explains how to store it well.

Step four: confirm your launch state

LivingWill supports estate documents in six states at launch: Florida, Arizona, Nevada, Utah, Colorado, and California. During setup you confirm which state's rules apply to you, because will requirements differ by state. You can update this later if you move.

What happens next

Once your account is created, you land on your dashboard. Nothing is shared, nothing is final, and nothing is visible to anyone but you. You can explore, start a will, write a legacy letter, or add a vault item whenever you are ready. A good first move is the guided ten minute walkthrough, covered in your first ten minutes.

If you get stuck during sign-up, the most common cause is an unconfirmed email or a passphrase typed slightly differently the second time. Slow down on those two steps and the rest is smooth.